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Warning IconYour BlueCross ID card covers you if you need medical treatment while traveling. To find in-network providers call 1-800-810-BLUE (2583) or visit bcbst.com/findadoctor.

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Welcome, Knox County Members

We’ve been a part of the Knoxville community for years as the trusted insurer for employees, families and individuals. You can expect to receive excellent coverage and access to great benefits, so you always feel supported.

landscape

Welcome, Knox County Members

We’ve been a part of the Knoxville community for years as the trusted insurer for employees, families and individuals. You can expect to receive excellent coverage and access to great benefits, so you always feel supported.

About Knox County's Plans

Regardless of your health plan, you’ll have access to excellent care. We work with a selection of doctors, hospitals and specialists available to you at a discounted cost. It’s what we call your provider network. You’ll find your network listed on the front of your Member ID card.

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Summary of Benefits & Coverage (Opt #1)

Option 1 has a higher deductible, but a lower monthly premium. Which means, the less health care you need, the less you will pay in the long run.

Summary of Benefits & Coverage (Opt #2)

Option 2 has a lower monthly premium, but a higher deductible. Which means, you will pay less each month, but more in co-pay costs for your doctor visits.

Summary of Benefits & Coverage (Opt P)

Option P has a higher monthly premium, but a lower deductible. Which means, you will pay more each month, but less in co-pay costs for your doctor visits.

see plans & benefits information

Your BlueCross Member App

There’s an app for everything, and your health plan is no different! Our app makes it easier than ever to get the health information you need, when you need it. You can do everything from checking your plan details and chatting with us to making payments and more. Let us show you around!

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Your BlueCross Member App

There’s an app for everything, and your health plan is no different! Our app makes it easier than ever to get the health information you need, when you need it. You can do everything from checking your plan details and chatting with us to making payments and more. Let us show you around!
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View our full video library

Our support videos can help you understand and get the most out of your health plan.

LOG IN TO YOUR ACCOUNT TO STAY INFORMED

There's a lot to know about your health, our tools can help

Health Cost Estimator

Understand the costs, so we can help plan for your care.

Search costs

Review Your Health Care Expenses

Expenses can add up, we’ll help break them down.

View expenses
FREQUENTLY USED DOCUMENTS

Information you might need, all in one place

Member Guide

BlueCross BlueShield Global Core

Blue365 Member Discounts

See all resources
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YOUR BCBST.COM ACCOUNT

Everything you need at your fingertips

Your account makes it easier to understand your coverage and manage your care with a detailed overview of your benefits, claims, costs and more. So, you’ll always have access to everything you need, whenever you need it.

  • Verify your benefits
  • Check the status of your claims
  • Get replacement ID cards
  • View forms online
Member Log in/Register
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Always have your ID card on hand
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Review your claims, balances and spending accounts
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Access helpful tools and personalized programs

New to Blue?

We offer more than just excellent health care options. We also have a variety of programs, tools and resources available to you. And we’re here to support you every step of the way, so you can feel confident when choosing your plan, managing your care and everything in between.

Get to know Blue
3.4 Million members
56,000+ health care providers statewide
Nearly 80 YEARS of expertise
14,000 employer groups served

Need help? We’re here for you.

Member care team

Your Service Team

Member Care Team

1-800-565-9140

8:00a.m. – 6:00p.m. EST (Mon – Fri)

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Your Benefits Office

Knox County Benefits Department

865-215-3800

Benefits@knoxcounty.org