PLANS & BENEFITS
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Tiered Medical Plan
Find out more about your benefits and access tiered provider listings with BlueCross member materials.
Coverage and perks at a glance
Quick Links
Coverage for everyday life
Find out more about your benefits and access tiered provider listings with BlueCross member materials.
The In-Network Plan (formerly Value Health Plan) offers the Blue High Performance Network (BlueHPN®). Here’s what to know about BlueHPN so there are no surprises in what you pay.
Cracker Barrel uses separate providers than BlueCross for your Dental, Pharmacy and Vision Plans.
Managing behavioral health conditions is important to your overall wellbeing. We can help you partner with your doctor, build a tailored health plan, manage medications, or offer additional support.
In-Network Plan
This plan covers non-emergency care from providers in BlueHPN. Health care services from out-of-network, non-BlueHPN providers will only be covered for urgent and emergency care. In an emergency, you should always go to the closest ER. Your plan covers emergency care no matter where you get it. If you’re traveling outside the BlueHPN service area, your plan will also cover urgent care no matter where you get it.
Need help? Call the Member Service number on the back of your Member ID card.
It’s important to make sure your hospitals, doctors and other providers are part of the BlueHPN network. If you see a provider that’s out-of-network, you might have to pay more.
To find BlueHPN providers, visit bcbst.com/blueHPN. You can browse BlueHPN providers by category, specialty or provider name. You can also use our Cost Estimator tool to preview the cost of procedures, treatments and tests as well as your out-of-pocket expenses.
BlueHPN doctors may not be in-network at all locations. Where you get care matters—and seeing a provider outside the BlueHPN network could mean paying the full cost. You should always check the address of any provider, facility, specialist or lab you go to for care to make sure it’s in Blue HPN.
Go to bcbst.com/blueHPN to see if there are BlueHPN providers in your location. If you’re outside of a BlueHPN area, your plan will only cover emergencies and urgent care.
Go to bcbst.com/blueHPN to see if there are BlueHPN providers in your location. If you’re outside of a BlueHPN area, your plan will only cover emergencies and urgent care.

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Call us or log in to chat with your Member Care Team
844-383-2275 24/7
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833-589-0714
Other Useful Links
Behavioral Health Team | EAP/ComPsych GuidanceResources | Dental | HSA Bank of America | Pharmacy | Vision