Contact Us
We’re here to help answer your questions. To connect with someone on the right team, please choose an option below.
- BlueCare
- TennCareSelect
- SelectKids
- SelectCommunity
- CoverKids
- Division of TennCare
BlueCare
Phone
1-800-468-9698
8 a.m. - 6 p.m. ET (Monday - Friday)
1-800-468-9698
8 a.m. - 6 p.m. ET (Monday - Friday)
TRS users should call:
711 (Ask for 888-418-0008)
TRS users should call:
711 (Ask for 888-418-0008)
Dental (DentaQuest)
1-855-418-1622
Dental (DentaQuest)
1-855-418-1622
TennCare Pharmacy Program
1-888-816-1680
TennCare Pharmacy Program
1-888-816-1680
Transportation (Verida)
1-855-735-4660
More info
Transportation (Verida)
1-855-735-4660
More info
24/7 Nurseline 1-800-262-2873
24/7 Nurseline 1-800-262-2873
You can also write to us at:
BlueCare / TennCare Select Claims Service Center
1 Cameron Hill Circle, Suite 0002
Chattanooga, TN 37402-0002
TennCareSelect
Phone
TRS users should call:
711 (Ask for 888-418-0008)
TRS users should call:
711 (Ask for 888-418-0008)
Foster Parents 1-888-422-2963
Foster Parents 1-888-422-2963
Dental (DentaQuest)
1-855-418-1622
Dental (DentaQuest)
1-855-418-1622
TennCare Pharmacy Program
1-888-816-1680
TennCare Pharmacy Program
1-888-816-1680
Transportation (Verida)
1-855-735-4660
More info
Transportation (Verida)
1-855-735-4660
More info
24/7 Nurseline 1-800-262-2873
24/7 Nurseline 1-800-262-2873
You can also write to us at:
BlueCare / TennCare Select Claims Service Center
1 Cameron Hill Circle, Suite 0002
Chattanooga, TN 37402-0002
SelectKids
Phone
TRS users should call:
711 (Ask for 888-418-0008)
TRS users should call:
711 (Ask for 888-418-0008)
8 a.m. - 6 p.m. ET (Monday – Friday)
Department of Children’s Services (DCS) Resource Parent Helpline
1-877-DCS-KIDS
Department of Children’s Services (DCS) Caseworkers 1-800-451-9147
Department of Children’s Services
(DCS) Resource Parent Helpline
1-877-DCS-KIDS
Department of Children’s Services (DCS) Caseworkers 1-800-451-9147
Dental (DentaQuest)
1-855-418-1622
Dental (DentaQuest)
1-855-418-1622
TennCare Pharmacy Program
1-888-816-1680
TennCare Pharmacy Program
1-888-816-1680
24/7 Nurseline 1-800-262-2873
24/7 Nurseline 1-800-262-2873
CoverKids
Phone
TDD/TRS:
711 (Ask for 888-418-0008)
TDD/TRS:
711 (Ask for 888-418-0008)
8 a.m. - 6 p.m. ET (Monday – Friday)
TennCare Pharmacy Program 1-888-816-1680
TennCare Pharmacy Program
1-888-816-1680
Dental (DentaQuest)
1-888-291-3766
Dental (DentaQuest)
1-888-291-3766
24/7 Nurseline 1-800-262-2873
24/7 Nurseline 1-800-262-2873
You can also write to us at:
BlueBlueCross BlueShield of Tennessee
Attention: CoverKids
1 Cameron Hill Circle Ste. 73
Chattanooga, TN 37402-0002
Division of TennCare
Phone
TennCare Connect: 1-855-259-0701tenncareconnect.tn.gov
TennCare Connect: 1-855-259-0701tenncareconnect.tn.gov
Enrollment
Phone
For questions about:
- Enrollment paperwork
- Fee schedules
- Contracts and/or effective dates
- Acceptance letters
- Electronic billing
- EFT or ERA
- Demographic changes (non-par)
- Returned mail or checks, etc.
- Status of a provider enrolling in our system
- When to use a change form instead of an enrollment form
Call 1-800-924-7141 or email Contracts_Reqs_GM@bcbst.com
Provider Change Forms
Email completed Provider Change Forms to PNS_GM@bcbst.comEnrollment Forms or Online Issues
Send supporting documents for a submitted enrollment form or online enrollment process issues to ProviderSupport@bcbst.comCredentialing Questions
For credentialing questions call 1-800-357-0395 or email Credentials@bcbst.com
Technical Support
Phone
1-800-924-7141 and follow the prompts to eBusiness support.
8 a.m. - 6 p.m. ET (Monday - Thursday)
9 a.m. - 6 p.m. ET (Friday)
Chat
You can talk to us using the chat feature in AvailityRegional eBusiness Contacts
Not sure who your eBusiness representative is?Click this map to find your location, and then contact the representative for that region.
West TN
Debbie AngnerDebbie_Angner@bcbst.com
(901) 544-2285
Middle TN
Faye MangoldFaye_Mangold@bcbst.com
(423) 535-2750
East TN
Faith DanielFaith_Daniel@bcbst.com
(423) 535-6796