Serving is our honor

Our team works hard to help make individuals, families and communities healthier. While the real reward is knowing we’re making a difference in people’s lives, we’re honored that industry analysts, civic groups and non-profits have recognized our efforts.

6 people celebrating serving their communities with blue and white blow horns and pom poms
6 people celebrating serving their communities with blue and white blow horns and pom poms

Earning awards & honors for service

Our team works hard to provide excellent service. While the real reward is knowing that they are protected, we’re proud to say our employees’ efforts have been recognized by groups ranging from industry analysts to civic and non-profit organizations.

2022-
2024

2024

Corporate Culture

  • Best Place to Work for Disability Inclusion – Disability Equality Index 2024
  • Best company to work for – U.S. News & World Report
  • #2 Best-in-State / Best Employers in Tennessee – Forbes
  • #2 in Tennessee, Best Large Employers – Forbes
  • #11, America’s Best Large Employers – Forbes
  • #48, Best Employers for Women 2024 – Forbes
  • Top 100 Women Employers in America – DiversityComm Magazine (DCM)
  • #101, Best Employer for New Grads – Forbes
  • #87, Best Employers for Diversity 2024 – Forbes
  • Gold Award and two honorable mentions for the BCBST Corporate Communication team – Hermes Creative Awards
  • Health Equity Report recognized with the Tri State Award
  • Gold Award and an Honorable Mention for the BCBST Strategic Communication Team – AVA Digital Awards
  • Two Gold Awards for the BCBST Strategic Communication Team – Healthcare Digital Marketing Awards (HDMA)
  • Top Workplaces in Central Tennessee – the Tennessean

Leadership in Healthcare

  • Top One Top Women in Communications Award Class of 2024, Dalya Qualls White, Strategic Communications – Ragan Communications & PR Daily
  • Women of Distinction of Greater Chattanooga 2024 – Dakasha Winton
  • Finalist for Tennessee Chief Information Officer of the year in Large Enterprise category – ORBIE Award – Jennifer Weaver, Senior Vice President & Chief Information Officer
  • CIO 100 Award Winner – Provider Intelligence Platform – Sherri Zink, Senior Vice President & Chief Data Engagement Office
  • National Nation Builder Award – Dakasha Winton, Chief Government Relations Officer
  • Women Leaders for 2024, Andrea Willis, MD, SVP, Chief Medical Officer – Modern Healthcare

2023

Corporate Culture

  • #1 in Tennessee, Best-in-State Employers – Forbes
  • #8, Best Employers for Women – Forbes
  • Best Place to Work for Disability Inclusion – Disability Equality Index
  • #4, Best Large Employers – Forbes
  • Best Places to Work – Best Provider/Insurance – Modern Healthcare
  • #33, Best Employers for Diversity - Forbes
  • Three Platinum Awards for the BCBST, three Gold Awards, and four honorable mentions for the BCBST Strategic Communication team – Hermes Creative Awards
  • Top Insurance Company - Hispanic Network Magazine, Black EOE Journal and Professional Woman's Magazine

Corporate Responsibility

  • Governor’s Volunteer Stars Award 2023 – Business Honoree for West Tennessee
  • 2023 PR News Social Impact Awards, Philanthropy Communications – BlueCross Healthy Places
  • 2023 PR News Social Impact Awards, Scholarship Program – BlueCross Power of We Scholarship

2022

Corporate Culture

  • Best Place to Work for Disability Inclusion – Disability Equality Index
  • Best Places to Work – Memphis Business Journal
  • Healthiest Employers in Tennessee – Healthiest Employers®
  • #12, Best Employers for Women – Forbes
  • #1, Best-in-State Employer in Tennessee – Forbes
  • Gold Award for BCBSTN Mobile App – Digital Health Awards
  • Gold Award for the BlueCross Healthy Places Website and BCBSTN Mobile App – Healthcare Advertising Awards
  • Best Places to Work in Provider/Insurance 2022– Modern Healthcare
  • Top Workplaces in Nashville – The Tennessean
  • Platinum Award for the BCBST Member App – Hermes Creative Awards
  • Gold Award for the BCBST Healthy Places Microsite, BCBST Website and BCBST Chatbot – Hermes Creative Awards
  • #110, Best Employers for Diversity – Forbes
  • #27 America’s Best Large Employers – Forbes
  • Best Place to Work for LGBTQ Equality – Human Rights Campaign
  • Diversity, Inclusion and Engagement Community Engagement Award – Chattanooga Chamber of Commerce
  • Platinum Award for the Member App – AVA Digital Awards
  • Gold Award for Branded Campaigns – Healthcare Advertising Awards
  • Bronze Award for BlueSky Tennessee Institute and Healthy Place TV ads – Healthcare Advertising Awards

Corporate Responsibility

  • Ragan PR Daily Community Relations Campaign Award – BlueCross Healthy Places
  • PRSA Lookout Crown Award for Campaign Excellence – BlueCross Healthy Places

Leadership in Healthcare

  • Top Mentor, PR News Top Women in PR in 2022 Dalya Qualls White, Senior Vice President, Chief Communications Officer
  • Leadership Tennessee – Dalya Qualls White, Senior Vice President, Chief Communications Officer
  • Better Business Bureau of the Mid-south new board member – Kevin Woods, Vice President, Memphis Market President
  • Urban League of Greater Chattanooga new board member – Dalya Qualls White, Senior Vice President, Chief Communications Officer
  • Johnson City Chamber of Commerce, Hall of Fame – Lottie Ryans, Board Member
  • Tennessee Business Roundtable new board member – Dakasha Winton, Senior Vice President, Chief Government Relations Officer
  • 2022 CIO 100 Award Winners – Sherri Zink, Senior Vice President & Chief Data

Quality Assurance & Service

  • Best Medicare Advantage Plan of 2023 in Georgia and Tennessee – US News and World Report
2021-
2019

2021

Corporate Culture

  • 2021 Plan Excellence Award
  • MarCom Platinum Award, print media for A Culture of Service: The Story of BlueCross
  • Best Place to Work for LGBTQ Equality – Human Rights Campaign
  • Best Place to Work for Disability Inclusion – Disability Equality Index
  • #486, America’s Best Large Employers – Forbes
  • #284, Best Employers for Diversity – Forbes
  • 2021 Best Employers for Women – Forbes
  • #9, Best Places to Work in Tennessee – Forbes
  • #2 in Provider/Insurer category, 2021 Best Places to Work in Healthcare – Modern Healthcare
  • Jill Hindman Employer of the Year Award for Disability Inclusion – Chattanooga Area Employment Consortium

Corporate Responsibility

  • Corporate Volunteer of the Year – Volunteer Memphis
  • Partner of the Year – Second Harvest Food Bank

Leadership in Healthcare

  • 2021 CIO 100 Award Winners – Jessica Ramsey, Digital Manager - Divyes Patel, Business Analytics Manager - Patricia Reid, Reporting Sol Consultant ll
  • Top 50 Global Health Insurance Executives, 2021 - Sherri Zink, Senior Vice President & Chief Data Engagement
  • Chattanooga Times Free Press Champion of Healthcare in Diversity, Equity and Inclusion – Dr. Andrea Willis, Senior Vice President & Chief Human Resources Officer
  • Memphis Business Journal Health Care Hero – Kevin Woods, Vice President and Memphis Market President
  • Tennessee Society of Human Resource Management James House Williamson Award – Frances Flowers, Senior Human Resources Business Partner

Quality Assurance & Service

  • First Call Resolution Improvement Award – Service Quality Management Group
  • 4.5 stars for Medicare Advantage Plan – Centers for Medicare & Medicaid Services (CMS)
  • Honoree for Best Website Navigation/Structure – Webby Awards
  • Silver Award for Website Refresh and Merit Award for Website – Healthcare Advertising Awards

2020

Corporate Culture

  • America's Best-In-State Employers 2020 – Forbes
  • Best Place to Work for LGBTQ Equality – Human Rights Campaign
  • #98, Best Employers for Diversity – Forbes
  • Best Place to Work for LGBTQ Equality
  • Best Place to Work in Chattanooga

Leadership in Healthcare

  • African American Leaders in Health Care – Dr. Andrea Willis, Senior Vice President & Chief Medical Officer
  • 2020 CIO 100 Award Winners – Sherri Zink, Senior Vice President & Chief Data Engagement Officer – Carla Raynor, Vice President, Consumer Experience & Brand Management

Quality Assurance and Service

  • 2020 Plan Excellence Award for Federal Employee Program – Blue Cross Blue Shield Association (BCBSA)

2019

Corporate Culture

  • Best Place to Work for LGBTQ Equality – Human Rights Campaign
  • #3, Best Employers for Diversity – Forbes
  • #390, Best Large Employers – Forbes
  • Top Workplaces in Memphis

Corporate Responsibility

  • Governor's Volunteer Star Award
2018-
2016

2018

Corporate Culture

  • #30, Top Employers for Women – Forbes
  • #33, Best Employers for Diversity – Forbes
  • #491, America’s Best Large Employers – Forbes

2017

Corporate Culture

  • Top 11 Regional Companies, diversity and inclusion management – Chattanooga Urban League, Diversity, Inc.
  • Legacy Award, Vice President of Diversity and Inclusion Ron Harris – National Organization for Workforce Diversity
  • Next Practice Award, innovations and achievement in the advancement of people practices – i4cp

Leadership in Health Care

  • 2017 Case in Point Platinum Awards, BlueCare Population Health DecisionHealth
  • In Charge, Vice President of Network Innovations Clay Phillips – Nashville Post
  • 2017 Tom C. Sharp Pharmacist of the Year, Robert “Ned” Giles Jr. – Tennessee Pharmacists Association
  • American Cancer Society’s Tennessee Committee on Colorectal Screening, Director of Medicare Advantage Quality Improvement and STARS Programs Ann Rakes, American Cancer Society
  • 2017 Health Hero Award, Vice President of Network Innovation Clay Phillips, Nashville Business Journal
  • Governance & Monitoring Award, Corporate Compliance – Health Ethics Trust
  • Training Vignettes Award, Corporate Compliance training videos – Health Ethics Trust
  • Medicare Program Audit Protocol Award, Corporate Compliance for Medicaid program management – Health Ethics Trust
  • Keep It Moving! Award, Corporate Compliance for best practices streamlining processes and technology – Health Ethics Trust

Quality Assurance & Service

  • 2017 U.S. Member Health Plan Study, Customer Satisfaction (East South Central) – JD Power and Associates
  • First Call Resolution Improvement Award – Service Quality Management Group

Corporate Citizenship

  • Landscape Conservation Award for expanding the growth of biodiversity – The Tennessee Valley Chapter of Wild Ones
  • 2017 Cardinal Health GenerationRx Champions Award, Vice President Pharmacy Management Natalie Tate – Tennessee Pharmacists Association

2016

Corporate Culture

  • Top Workplaces in Greater Memphis Area – Memphis Commercial Appeal
  • List of America’s Best Large Employers – Forbes Magazine
  • Best Places to Work in Healthcare – Modern Healthcare
  • Comprehensive Environmental Excellence Award – Tennessee Chamber of Commerce

Leadership in Health Care

  • Healthcare Heroes, BlueCare Tennessee CHOICES Director Stephani Ryan – Nashville Business Journal
Stephani Ryan sitting in her office, smiling

Innovation

  • Technology Leader Award, Information and Technology – ComputerWorld
  • Digital Edge 25 for digital transformation and business impact – IDG Enterprises
  • CIO 100 for use of innovation and technology – CIO.com
  • People’s Choice Award, Rx for Success – Information Management Symposium

Quality Assurance and Service

  • Plan Excellence Award for Federal Employee Program – BlueCross BlueShield Association
  • Service Quality Excellence Award Service Quality Measurement (SQM)
2015 - 2013

2015

Corporate Culture

  • Best Compliance Practices – Health Ethics Trust
  • Top Workplaces – Memphis Commercial Appeal
  • Internal Audit Award, Internal Audit – Best of Blue Awards

Leadership in Health Care

  • Women Who Inspire Award, BlueCross Chief Medical Officer Dr. Andrea Willis – All About Women
  • EPIC Award, BlueCross Chief Data Engagement Officer Sherri Zink for Innovation and Leadership – Terradata

Innovation

  • Project of the Year, Population Health – Health Data Analytics
  • Customer of Distinction, Provider Performance Module and Reporting Application – Information Builders

2014

Corporate Culture

  • Best Places to Work – Modern Healthcare

Innovation

  • CIO Award, Senior Vice President and Chief Information Officer Nick Coussoule – Nashville Business Journal
  • CIO 100 Award for Medical Informatics’ Custom 360° platform CIO Magazine
  • Data+ Editors’ Choice Award for Medical Informatics’ Custom 360° platform – ComputerWorld

Leadership in Health Care

  • Women to Watch: Class of 2014, BlueCross Chief Medical Officer Dr. Andrea Willis – Nashville Medical News
  • Leadership in Health Care, BlueCross Chief Medical Officer Dr. Andrea Willis – Nashville Medical News and Nashville Business Journal
  • 2014 Health Care Heroes Award, BlueCross Chief Medical Officer Dr. Andrea Willis – Nashville Business Journal

Corporate Citizenship

  • Mosaic Award, Best Multicultural Advertising Campaign – American Advertising Federation Nashville
  • Torch Award for Ethical Commerce – Better Business Bureau, Middle Tennessee Chapter

Quality Assurance and Service

  • Excellence in Innovation – TriZetto Corporation Healthcare Excellence Awards
  • #7, EveryMove 100 – EveryMove Health Insurance Index for consumer engagement and empowerment

2013

Corporate Citizenship

  • Green Light Award, Green Building Council, East Tennessee Chapter
  • Workforce Innovation Award, Council on Workforce Innovation

Quality Assurance and Service

  • InformationWeek 500 for innovative use of business technology InformationWeek
2012-
2010

2012

Corporate Citizenship

  • Shining Star Award for workplace wellness – Tennessee Governor’s Council on Physical Fitness & Health
  • Alfred P. Sloan Award for Excellence in Workplace Effectiveness and Flexibility – When Work Works
  • C. Everett Koop National Health Award Honorable Mention for workplace wellness programs – The Health Project
  • Diversity Recognition Award – Society of Human Resource Managers, Chattanooga Chapter
  • Gold Fit-Friendly Worksite for Memphis office – American Heart Association
  • Worksite Innovation Award for Memphis office – American Heart Association
  • LEED Gold Certification for Gateway building – U.S. Green Building Council
  • Green Light Award of Excellence – U.S. Green Building Council, East TN Chapter
  • Governor’s Award for Pursuit of Excellence – Gov. Bill Haslam on behalf of the State of Tennessee, Commissioner Bob Martineau, TDEC
BlueCross BlueShield of Tennessee Cameron Hill courtyard with people walking around enjoying the sunny day

2011

Quality Assurance and Service

  • Excellent Rating for commercial PPO product line – National Committee on Quality Assurance (NCQA)
  • Excellent Rating for Volunteer State Health Plan – National Committee on Quality Assurance (NCQA)
  • Best of Blue FEP Plan Excellence Award – BlueCross BlueShield Association

Corporate Citizenship

  • LEED Gold Certification for Cameron Hill Campus – U.S. Green Building Council
  • Excellence in Work-Life Balance Award – Constangy, Brooks & Smith, LLP
  • Torch Award for marketplace ethics by a large nonprofit – Better Business Bureau

2010

Quality Assurance and Service

  • Excellent Rating for commercial PPO product line – National Committee on Quality Assurance (NCQA)
  • Bronze Award for Best Practices in Health Care Consumer Protection and Empowerment – URAC
  • Innovation Award for life cycle governance of data and e-discovery technologies – IBM

Corporate Citizenship

  • Platinum Level Fit-Friendly Company for employee wellness initiatives – American Heart Association
  • Governor’s Award for Excellence in Building Green – Gov. Phil Bredesen on behalf of the State of Tennessee, Commissioner James H. Fyke, TDEC

Website
Recognitions

  • Outstanding Website Award for BlueAccess member portal – Web Marketing Association
  • Our site conforms to the standards of the Better Business Bureau’s Web Reliability Program.
  • Our site complies with the Health On the Net Foundation’s HONcode standard for trustworthy health information.

URAC
Accreditation

URAC is a private, nonprofit group with more than 20 years’ experience creating high standards for health care companies. Learn more about URAC here.

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