Privacy & Security
At BlueCross BlueShield of Tennessee, your privacy and security are among our highest priorities. Find out how we’re working to protect your information whether oral, written, or electronic and online and off.
Notice of Privacy Practices
The Notice of Privacy Practices includes clear descriptions about how we protect, use and share your health information and how different laws might affect how we use your information. Each Notice of Privacy Practices has an effective date within the document.
Medicare Notice of Privacy Practices
Commercial Notice of Privacy Practices
BlueCare Plus Notice of Privacy Practices
BlueCare Notice of Privacy Practices
Other Privacy and Security Policies
Privacy Policy
Our Privacy Policy defines the types of information we receive and describes how it is maintained. This policy refers only to the information collected and maintained from this website. MORE
User Agreement
Our User Agreement outline the terms and conditions that apply to all users of our website, whether you are a registered user or guest user. MORE
Browser Security
To protect you and your personal health information we use industry standard encryption when you access any of the secure parts of our site that provide this type of information. MORE
Email Policy
Our Email Policy describes how we use email including expected response times, what is sent securely, and what is not sent securely. MORE
Personal Data
The protection of your data – including your identify – is a top priority for us. In this section you will find out about safety measures that protect your personal data. MORE
Non-member Information:
BCBST may collect and maintain some limited non-member personal information, such as full name and phone number, from third-party service providers for advertising and marketing purposes. This information is collected only when given to us by such third-parties or directly from non-members through filling out a form or otherwise providing such information. Non-members may choose whether to provide this information. All non-member information will be retained in accordance with this Privacy Policy.
Questions or Concerns About Your Personal Information?
If you have any questions about the treatment of your personal information or would like to raise any concerns or complaints, please contact the Privacy Office at our toll-free number, 1-888-455-38241-888-455-3824.