Helpful Videos

Get to know your plan. We've covered the basics.

Learn how to get started with your plan, manage your benefits, and more.

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Getting started

Welcome to BlueCross
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Welcome to BlueCross! We're right here to make sure you have everything you need to make the best decisions for your health. If you're new to us, this is a good place to start getting to know your health plan. Give us a few minutes to show you around.

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Using your insurance

Health insurance basics
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Health insurance isn't always easy to understand, but we're here to help. We'll walk you through some of the basics of how your plan works, what costs you might expect when you get care, and how to save money while getting the care you need to stay healthy.

How To Get Support
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At some point in your healthcare journey, you may need a little help. Your Member Care Team is here for you. They're your own health care assistants, ready to answer your questions and provide support when you need it. Let us introduce you!

Health Savings Account (HSA) Basics
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An HSA is a great way to use tax-free money to pay for your family’s health care costs. In this video, we’ll cover all the basics of a health savings account (HSA): what it is, how it works and how to use it to pay for qualified health expenses.

Pharmacy Basics
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Get to know your prescription drug coverage. In this video, we’ll cover all the basics about your pharmacy plan. Learn how to find what drugs are covered, what the different pharmacy tiers mean, and what drugs require special steps or approval first. We’ll also show you helpful tips that could save you money at the pharmacy.

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Choosing care

Your Options for Same-Day Care
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Knowing when to go to the emergency room and when to seek urgent care can be a tricky decision. Learn more about the signs and symptoms that require emergency care, and when seeking urgent care could be a more cost-effective choice. Let us guide you through the different care options available and help you make an informed decision.